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Admin Approval Options for Office 365
Admin Approval Options for Office 365

Admin approval required.

Anil Vithani avatar
Written by Anil Vithani
Updated over a week ago

If you receive a message stating that admin approval is required, Your organisation's Microsoft admin has restricted users from granting permissions to third-party applications. This means that SuperReach needs admin approval before your inbox can be connected.

Here are a few options to fix:

  1. Request Admin Approval via Microsoft Prompt (Recommended)

  2. Enable User Consent for Third-Party Apps

  3. Manually Approve SuperReach via Azure

Request Admin Approval

When you see the "Need admin approval" message, follow these steps:

  1. Click Request Approval on the Microsoft login page.

  2. Your admin will receive an email to approve the request.

  3. Once approved, retry connecting your inbox in SuperReach.

Enable user consent

If you see this message, your Microsoft admin can allow users to connect to third-party apps without requiring approval for every request.

Steps for your admin:

  1. Go to the Microsoft Entra Admin Center - link

  2. Browse to Identity > Applications > Enterprise applications > Consent and permissions > Admin consent settings.

  3. Under Admin consent requests, select Yes for "Users can request admin consent to apps they are unable to consent to."

  4. Save the changes and retry connecting your inbox in SuperReach.

Reference: Microsoft Docs – User Consent

Manually Approve SuperReach

Your Microsoft admin can pre-approve SuperReach manually in the Azure portal.

Steps for your admin:

  1. Go to the Microsoft Entra Admin Center - link

  2. Navigate to Enterprise Applications > Admin Consent Requests.

  3. Find SuperReach in the list and click Approve.

  4. Save the changes and retry connecting your inbox in SuperReach.

Reference:

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