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Best Practices for Team Training on SuperReach
Best Practices for Team Training on SuperReach

How to get your teams started on SuperReach

Anil Vithani avatar
Written by Anil Vithani
Updated over a year ago

SuperReach is a powerful sales enablement and outreach platform that can help recruiters engage more candidates and clients using sequences of messaging across email and LinkedIn.

However, to get the most out of the platform, it's important to train your team on how to use it effectively.

Here's a guide to help you train your team on SuperReach:


Understand the Benefits of SuperReach

Before you start training your team on SuperReach, it's important to make sure everyone understands the benefits of the platform.

Some of the key benefits of SuperReach include:

Improved engagement:

SuperReach helps recruiters engage more candidates and clients using customised messaging across email and LinkedIn.

Time savings:

SuperReach automates many of the time-consuming tasks involved in outreach, allowing recruiters to focus on other important tasks.

Better insights:

SuperReach provides detailed analytics and reporting to help recruiters track their progress and make data-driven decisions.


Create a Training Plan:

Once you've established the benefits of SuperReach, it's time to create a training plan. Your plan should include the following components:

An overview of SuperReach

Give your team a high-level overview of the platform, including what it is, how it works, and why it's valuable for recruiters.

Platform Features

Go through each of SuperReach's features and explain how they work, including email and LinkedIn sequences, email templates, and analytics and reporting.

Best Practices

Provide your team with best practices for using SuperReach effectively. This should include tips on creating effective messaging, managing sequences, and using analytics to track progress.

Bring your existing processes into SuperReach

Identify which existing processes and practises you can bring into SuperReach in order to maximise the impact the platform can have on those.

Practice and Feedback

Provide your team with plenty of opportunities to practise using SuperReach and give them feedback on their performance. This could include role-playing exercises or real-life outreach scenarios.


Schedule Training Sessions

Schedule training sessions for your team to go through the training plan you've created. These sessions can be conducted in person or online, depending on your team's location and preferences.

You should also consider offering refresher training sessions from time to time to ensure that everyone is up to date on the latest features and best practices.


Provide Ongoing Support

Even after your team has completed their initial training, it's important to provide ongoing support to help them use SuperReach effectively. This could include:

Regular check-ins:

Schedule regular check-ins with your team to see how they're using SuperReach and whether they need any additional support.

Troubleshooting:

Be prepared to troubleshoot any issues that your team may encounter while using SuperReach.

Additional resources:

Provide your team with additional resources, such as guides and tutorials, to help them use SuperReach effectively.


How can we help?

When you begin your SuperReach journey, your Customer Success manager will provide you with a training template and help you bring your existing processes onto SuperReach.

Use the training template to plan out your ongoing management of SuperReach - we will provide you with training templates, sequence templates and advice on the best way to bring your team into SuperReach with minimal effort and disruption

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